Industry Challenges
Today’s healthcare organizations are under pressure to improve the health of their patients as well as the health of their bottom line. As modern treatments become exponentially more sophisticated, the systems required to manage them must be able to adapt and keep pace. It’s essential for the healthcare and medical industries to develop an approach to improve operational efficiency while creating a culture of continuous improvement.
Phoenix Systems has over 20 years of experience designing and implementing systems solutions to these types of challenges. Using a variety of techniques including Lean principles, Six Sigma, process control, and organizational development, we have helped large organizations improve the business operating systems and significantly reduce costs. Phoenix Systems has the know-how and the proven implementation experience that will bring greater efficiency to your institution’s operations.
The key difference that defines Phoenix is knowing how to make improvements last. Most organizations know what to do and are familiar with most of the common improvement methods including lean, six sigma, process control, etc. The main problem is usually how to do them effectively. Phoenix has a successful history of implementing systems solutions in challenging manufacturing operations. That experience is coupled with a strategy to live through the changes with our clients, and work shoulder to shoulder with them through the implementation
Support we offer
Quality Systems – assessment, design, implementation and improvement of an organization’s quality system. Our expertise includes the following ISO standards: ISO 9001, ISO/TS 16949 (including Core Tools), ISO 14001, ISO 17025, ISO 13485, and AS 9100. Phoenix’s primary goal is to help an organization not only meet the ISO requirements, but to improve their business performance and enhance customer relationships through reliable and consistent quality performance. Phoenix also provides quality system training and comprehensive auditing services.
Logistics Systems – ensuring minimal inventory, optimal throughput flexibility, and disruption-free flow of material. The elements of the Logistics System include planning, tracking, and data analysis, Facility Layout, Inventory Control, Material Flow, Scheduling, and equipment installation expertise. The primary strategy is to reengineer present facilities and processes for implementing a Lean manufacturing system including Kanban/pull systems.
Total Productive Maintenance System – assures optimal equipment condition that produces the maximum quality results at the minimum cost. A Total Productive Maintenance (TPM) System is achieved when the chief metric becomes Operational Equipment Effectiveness (OEE) that creates a cooperative effort between all departments in the pursuit of continuous improvement.
Leadership Development – creates self-sustaining Leaders capable of ongoing management of change and driving continuous performance improvement. These individual Leaders will be developed as a result of the methods and processes used to effectively implement both improvement initiatives (Quality System, TPM, etc.) and foundation systems (Action Management and Team Environment).
Team Environment –ensuring that teams are developed at all levels of the organization including support functions with roles that are clearly defined, measured, and audited.
Workplace Organization – creates an effective work cell layout including readily available information, job aids, and storage of equipment and supplies. The best layout enhances performance and ergonomics and could be different from area to area. The best design technique utilizes affected personnel to ensure a robust layout.
o Workplace Optimization integrates human, equipment, supplies, service demand/mix, and methods across the entire organization. Workplace Optimization maximizes the entire organization’s performance and fosters continuous improvement. It does not permit sub-optimizing overall performance to improve a single work cell’s organization.
